Frequently Asked Questions

General

We source our single source 100% Arabica coffee beans from the best growing regions throughout the world. The beans are roasted in small batches to fully develop the flavor profiles. Whether it is our single origin beans or custom blends, our goal is to bring the world's best coffee to your front door. We currently source green beans from the following regions: Brazil, Guatemala, Mexico, Ethiopia, Uganda, Papua New Guinea, and Sumatra. 

Typically unopened bags of coffee have a shelf life of 12 months.

Unopened bags of coffee can be stored in a cool, dark place. Once you open the bag of coffee, we recommend using the product within 2 weeks for best flavor and quality.

No. We never add flavoring to our coffee beans.

Shipping

For more specifics on TPCDD shipping, refer to the Shipping Policy.

We ship worldwide and use USPS, UPS, and FedEx. 

Orders are shipped within 1 business day from our facilities. Once shipped, you will receive either an email or text message with the tracking information. 

We offer calculated shipping rates at discounted rates directly from the shipping carriers for all our orders based on the destination, package weight, and shipping speed. We offer free standard shipping throughout the USA on orders over $125.

We process orders quickly, so it is best to email or call us immediately if you have an issue or change to your order. Our customer service team is available for assistance Monday through Saturday 0800-1900 CST.